Refund Policy
Effective Date: 24th February 2025
Thank you for shopping at Opulence Fitness. We strive to provide high-quality digital products and excellent customer service. Please read our refund policy carefully before making a purchase.
1. Eligibility for Refunds
Since our products are digital and instantly accessible, we generally do not offer refunds. However, refunds may be considered under the following circumstances:
- You purchased the same product multiple times accidentally.
- The product was not delivered or is inaccessible due to technical issues on our end.
- The product is significantly different from the description or preview provided.
2. Non-Refundable Situations
Refunds will not be granted in the following cases:
- You changed your mind after purchasing.
- You do not have the required software or hardware to use the product.
- You claim dissatisfaction without a valid reason related to product functionality or description mismatch.
- You have downloaded or accessed the product.
3. How to Request a Refund
If you believe you qualify for a refund, please contact us at opulencefitnesss@gmail.com within 7 days of purchase with the following information:
- Your full name and email address used for the purchase.
- Order number and transaction details.
- A detailed explanation of the issue.
4. Processing Refunds
- Once we receive your request, we will review it and notify you of the approval or rejection of your refund within 14 business days.
- Approved refunds will be processed to your original payment method within 14 business days.
5. Contact Us
If you have any questions regarding our refund policy, please contact us at opulencefitnesss@gmail.com.
By purchasing from Opulence Fitness, you agree to this refund policy.